Managers of regulated energy and telecommunications utilities have witnessed a massive change in their businesses over the past decade. The headlong rush into non-regulated ventures has been reversed in a seemingly overnight timeframe. Unfortunately, many of the business processes and management systems were abandoned with a farewell salute of “the market place will take care of it.” Nothing could have been further from the truth.
In our experience every successful enterprise has four common qualities:
- A clear business strategy and objectives that everyone in the organization understands.
- Specific accountabilities for each person in the organization, with direct linkage between accountabilities and business objectives.
- A good management team with the capability to execute efficiently.
- A business strategy based upon exploiting the enterprise’s sustainable competitive advantages.
While the need for these elements seems obvious, in fact, few organizations can put all these pieces in place at once. As utilities struggle to regain their footing, BRASG can play a leadership role in the development of business strategy, organizational assessments, benchmarking, and performance management.
The principals of the Blue Ridge Advisory Services Group have served the following utility clients:
- Bonneville Power Administration
- Cambridge Electric Company (now Enstar)
- Carolina Power & Light (now Progress Energy)
- Central & SouthWest Energy
- Cinergy
- Commonwealth Electric Company
- Cincinnati Bell Information systems
- Duke Energy
- Indianapolis Power & Light Company
- LG&E Energy
- Marietta Board of Lights and Water
- Oglethorpe Power Corporation
- Pennsylvania Power & Light
- South Kentucky Electric Coop.
- Sprint
- South Carolina Electric & Gas
- Sprint Carolina Telephone
- Tennessee Valley Authority
- Texas Utilities (now TXU)
- Tucson Electric Power Company
- Virginia Power (now Dominion)
- Wisconsin Power & Light Company (now Aliant Energy)
